You may return most new, unopened items within 30 days of purchase for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 1-3 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
What can be returned?
- Items purchased in the last 30 days
- Unused and undamaged items
- Items that arrive to customer defective
- Items with all tags attached
What can't be returned?
- Items purchased over 30 days ago
- Items marked as final sale
- Items that have been visibly worn or damaged
- Free gifts
- Original shipping charges except in cases of shipping error
We ship to anywhere in the USA. Currently our products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based.